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Position Summary: To provide clerical/telephone support for the offices of Coastal Orthopaedics, P.C. (C.O.).
Job Scope: The front desk receptionist/telephone operator usually is a patient’s first contact with the Practice and as such must provide exceptional customer service. She/he answers the office phones, registers patients, insurance pre-certifications for occupational therapy visits and schedules appointments for patients. When assigned to the front desk, she or he greets patients, checks patients in to and out of the Practice and provides basic secretarial support.
Required Education and Job-Related Experience
This position requires a minimum formal education of a high school diploma or equivalent. Candidates with a working knowledge of medical insurance and/or knowledge of electronic medical records are preferred.
The Candidate must also posses:
• Fluent in Spanish and English • Excellent customer service • Strong organizational and planning skills • Multitasking and prioritization skills • Strong communication skills • Demonstrates sound judgment at all times
OrthoConnecticut is the premier, multi-specialty orthopedic practice in the state, caring for the full spectrum of musculoskeletal issues through surgical and non-surgical treatments. Our team of highly skilled, exceptionally trained surgeons and professionals use state of the art techniques and protocols to treat a broad range of bone and joint pain, degenerative diseases and common injuries. Exp...ertise in the areas of sports medicine, total joint replacement, hand and upper extremity, spine, and foot and ankle offers patients comprehensive care in a patient-focused, welcoming environment.