Sr. Dir. of Clinical Operations
- Employer
- McKinley Community Services, Inc.
- Location
- Chicago, Illinois
- Salary
- Negotiable
- Posted
- Dec 04, 2024
- Closes
- Dec 06, 2024
- Ref
- 2861619315
- Role Type
- Clinical / Laboratory, Management
- Position Type
- Other
- Hours
- Full Time
- Practice Setting
- Ambulatory Care / Outpatient, Mobile
- Work Mode
- On-site
- Employment Type
- Permanent
- Organization Type
- Academic, Government
Insight Chicago
2525 S Michigan Ave
Chicago, IL 60616, USA
Main Purpose: Under the general supervision of the Vice President of BHCS Operations, provides clinical and administrative oversight to programming within the Behavior Health & Clinical Services Division.
Reports To: Vice President of Operations BHCS
Supervises: Clinical Managers, Clinical Supervisors, Clinical Team Leads, Direct Service Clinical Staff as assigned by VP.
Key Functions and Activities
Under the general supervision of the Vice President of Operations BHCS, this person performs the following Key Functions:
Program Management - Maintain and Implement
Other duties as assigned include short term Clinical Director roles to specific programs that require intensive oversight.
Qualifications / Attributes Possessed
Education: Minimum of a master's degree in a medical or behavioral health discipline or health services administration, along with professional certification and/or licensure.
Foundational Knowledge/Skill Requirements: Must possess a license as a Licensed Practitioner of the Healing Arts, in compliance with Medicaid Rule standards, and should possess a minimum of 5 years of administrative experience.
Transportation: Requires the use of a personal auto, a valid driver's license, and acceptable motor vehicle report.
Skill Sets: Demonstrated competence in oral and written communication, ability to manage complex service units, and ability to effectively foster management cohesion.
Mental/Physical Demands
Ability to conceptualize and solve practical problems. Regularly required to use hands, talk, or hear. Frequently required to sit, occasionally stand and walk. Must lift/move up to 10 pounds and occasionally up to 25 pounds.
Environmental / Working Conditions
The noise level in the work environment is usually moderate. Duties are performed in a typical office environment.
This job description documents the general contents and requirements of the job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Qualifications Skills Behaviors Motivations Education
Required: Masters or better in Psychology or related field.
2525 S Michigan Ave
Chicago, IL 60616, USA
Main Purpose: Under the general supervision of the Vice President of BHCS Operations, provides clinical and administrative oversight to programming within the Behavior Health & Clinical Services Division.
Reports To: Vice President of Operations BHCS
Supervises: Clinical Managers, Clinical Supervisors, Clinical Team Leads, Direct Service Clinical Staff as assigned by VP.
Key Functions and Activities
Under the general supervision of the Vice President of Operations BHCS, this person performs the following Key Functions:
Program Management - Maintain and Implement
- Have a basic knowledge of specific roles in each department.
- Assist the Vice President of Behavioral Health in project management of new initiatives within BHCS.
- Provide clinical and administrative leadership support to Outpatient Programming, Pathways to Success, and Mobile Crisis Response.
- Train personnel on the specific job functions and program requirements.
- Manage attendance and payroll for managers and Licensed Supervisors.
- Complete additional tasks as assigned.
- Address and resolve client complaints and staffing/safety concerns.
- Adhere to compliance expectations set by regulatory and accreditation bodies.
- Develop, disseminate, and manage adherence to policies and procedures for each service area.
- Attend leadership meetings and report productivity and program outcomes.
- Ensure that compliance standards for all BHCS programs are followed.
- Aims for best practices using a continuous quality improvement lens.
- Assist Vice President of Behavioral Health with program development.
- Support the development and implementation of new and existing initiatives.
- Assist with grant writing for additional funding streams.
- Evaluate incoming requests for community-based mental health services.
- Independently seek ways to support program managers, coordinators, and leads.
- Assist with staff recruitment, interviewing, and onboarding of new hires.
- Provide coaching and mentoring for direct reports.
- Conduct performance reviews for direct reports.
- Provide ongoing feedback to direct reports concerning performance.
- Complete corrective actions for staff who do not meet standards.
- Identify and track correct measurements of productivity and outputs.
- Track, compile, and submit reports related to program performance tied to budget and finance expectations.
- Support the overall ASM financial goal of operating BHCS without a loss.
- Build a strong network of social service advocates within the City of Chicago.
- Develop partnerships with other community organizations and school-based services.
- Interface with other agency departments for planning and implementation.
- Represent ASM and BHCS at conferences and community events.
Other duties as assigned include short term Clinical Director roles to specific programs that require intensive oversight.
Qualifications / Attributes Possessed
Education: Minimum of a master's degree in a medical or behavioral health discipline or health services administration, along with professional certification and/or licensure.
Foundational Knowledge/Skill Requirements: Must possess a license as a Licensed Practitioner of the Healing Arts, in compliance with Medicaid Rule standards, and should possess a minimum of 5 years of administrative experience.
Transportation: Requires the use of a personal auto, a valid driver's license, and acceptable motor vehicle report.
Skill Sets: Demonstrated competence in oral and written communication, ability to manage complex service units, and ability to effectively foster management cohesion.
Mental/Physical Demands
Ability to conceptualize and solve practical problems. Regularly required to use hands, talk, or hear. Frequently required to sit, occasionally stand and walk. Must lift/move up to 10 pounds and occasionally up to 25 pounds.
Environmental / Working Conditions
The noise level in the work environment is usually moderate. Duties are performed in a typical office environment.
This job description documents the general contents and requirements of the job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Qualifications Skills Behaviors Motivations Education
Required: Masters or better in Psychology or related field.