South Denver Gastroenterology COO

Denver, Colorado
None provided
Apr 08, 2024
Jun 07, 2024
Full Time
Practice Setting
Private Practice
Work Mode
Organization Type
Private Practice


Chief Operating Officer


Job Title: Chief Operating Officer

Department: Administration

Reports To: Chief Executive Officer

Supervises: All Clinic Site Operations Managers, Human Resource Manager and Office RN Manager.


Overtime Status: x Exempt Non-exempt

Job Summary: This executive management position is responsible for planning, organizing, and directing the overall clinical and business operations for the medical group. Participates in the development and implementation of the practice’s mission, vision and values.

Primary Job Responsibilities: (Select and/or modify these job responsibilities for your position)


  1. Oversees the daily operations of the group practice.


  2. Assists chief executive officer in developing and implementing the business plan along with the strategic plan.


  3. Participates in development of strategic plans, governance structure and objectives for practice management.


  4. Participates, oversees, interprets and recommends changes to all clinical and business operational policies and procedures.


  5. Resolves all problems related to staffing, utilization of facilities, equipment and supplies.


  6. Represents clinic and interacts with regulatory agencies, insurance carriers, and other professional and community groups.


  7. Participates in the evolution and refinement of quality improvement processes.


  8. Maintains compliance with governmental regulations and industry requirements.


  9. Enhances operational effectiveness, emphasizing cost containment and high-quality patient care.


  10. Participates in recruitment and retention of staff.


  11. Evaluates performance and recommends merit increases, promotion, and disciplinary actions.


  12. Works as the privacy official and ensures the practice is following all legal requirements as such.


  13. Oversees maintenance of the various software programs the practice uses including the EMR, Endowriter, and scheduling softwares.


  14. Performs other duties as assigned.




Participates in professional development activities as assigned to keep current with trends and practices in health care administration (conferences, journals).

Education: Master’s degree in health care administration, business administration, or public administration is preferred.

Experience: Minimum five years of health care management experience.


Other Requirements: Licensure or ability to obtain licensure when background credentials warrant that such is required.

Performance Requirements:



  1. Knowledge of organizational policies and procedures to manage operations and ensure effective patient care.


  2. Knowledge of the principles and practices of health care administration, fiscal management, human resource management, government regulations, compliance requirements and reimbursements.


  3. Knowledge of computer systems and applications.




  1. Skill in exercising a high degree of initiative, judgment, and discretion.


  2. Skill in analyzing situations accurately and taking effective action.


  3. Skill in establishing and maintaining effective working relationships with the medical and administrative staff, patients and the public.


  4. Skill in planning, organizing, and prioritizing work; delegating and achieving goals and objectives.


  5. Skill in exercising judgment and discretion in developing, interpreting, and implementing departmental policies and procedures.


  6. Skill in identifying and resolving problems.


  7. Skill in developing comprehensive reports.




  1. Ability to effectively lead in a changing environment.


  2. Ability to plan, organize, and integrate priorities and deadlines.


  3. Ability to create an atmosphere that encourages motivation, innovation, and high performance.


  4. Ability to identify, analyze, and interpret complex data and, resolve operational problems.


  5. Ability to evaluate and make recommendations for continuous quality improvement.


  6. Ability to anticipate and react calmly in emergency situations.


  7. Ability to communicate clearly and effectively orally and in writing.


  8. Ability to competently use Microsoft Office, including Word, PowerPoint, Excel, and appropriate practice management software.




Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones and calculator.

Work Environment: Position is in a well-lighted office environment. May be exposed to contagious diseases and other patient-related conditions. Occasional evening and weekend work and some travel.

Physical Requirements: Must possess the physical and mental abilities to perform the tasks normally associated with a Chief Operating Officer which involves 90 percent sitting and 10 percent walking, standing, lifting, and stooping. Works under stress.