Chief Operating Officer, University of Rochester Medical Faculty Group & Vice President, University

University of Rochester Faculty Physicians
Rochester, New York
Apr 13, 2024
Apr 30, 2024
Position Type
Work Mode
Employment Type
Organization Type
The Opportunity

The University of Rochester Medical Faculty Group (URMFG) and the University of Rochester Medical Center seek a strong and collaborative leader as their next COO for the medical group practice and VP responsible for the delivery of the faculty practice ambulatory service and in partnership with the hospital leadership assures policies, procedures and standards of care are consistent across faculty and hospital based practices. Accountable to the CEO of URMFG, the COO/VP is a key member of the executive team and has the opportunity to have a lasting impact on our organization via a commitment to continued growth and strategic transformation.

URMC's new Dean/CEO, Dr. David Linehan has a strong vision for change for our system to assure long-term financial stability, more efficient operations, and recognition as a world class academic medical center. Structural changes to our executive team are likely to occur within the next 2-3 years, providing immediate growth opportunities for the successful candidate.

Primary Job Responsibilities

Oversees the daily operations of URMFG and our ambulatory practices, including but not limited to access to care (scheduling, referral management, call centers), recruitment and retention for regional faculty and URMFG staff, efficient delivery of ambulatory services, and compliance with federal, state and University laws and regulations. Specifically:
  • Collaborates with the Chief Executive Officer in developing and implementing the annual plan and budget in support of the URMC and UR strategic plan.
  • Participates in development of strategic plans, governance structure and objectives for practice management.
  • Leads URMC's digital health operations and partners with the Chief Digital Health Officer to continuously transform practice support and care models to remain competitive in digital options that ease patient access to care and the patient experience.
  • Identifies and stewards business development opportunities. Collaborates with the URMFG CFO and other leaders to meet regional growth needs.
  • Builds business analytic capabilities that support executive decision-making and assure metric-driven assessments of performance.
  • Participates, oversees, interprets and recommends changes to all clinical and operational policies and procedures.
  • Supports transformative work through strong communication and change management approaches.
  • Participates in resolution of problems related to staffing, utilization of facilities, disagreements and challenges between or within departments.
  • Maintains compliance with governmental regulations and industry requirements.
  • Enhances operational effectiveness, emphasizing cost efficiency and high-quality patient care.
  • Participates in recruitment and retention of professional and nonprofessional staff.
  • Evaluates performance and recommends merit increases, promotion, and coaches direct and indirect reports.
  • Attends Board of Director and selected Board committee meetings.
  • Oversees resolution of patient concerns and complaints.
  • Performs other duties as assigned.

  • Participates in professional development activities to keep current with trends and practices in health care administration (conferences, journals).


    Master's Degree in a business or health care related field required.


    Minimum seven to ten years of progressive health care leadership experience at the senior-management level. Medical group practice experience preferred.

    Other Requirements

    Leadership Competencies:
  • Skill in exercising a high degree of initiative, judgment, and discretion.
  • Leads with fairness, equanimity, creativity and compassion.
  • Skilled change management leader, with the ability to compromise, negotiate and align disparate views toward common goals.
  • Demonstrated ability to plan, organize, and integrate multiple priorities and deadlines.
  • Skill in analyzing situations accurately and taking effective action.
  • Ability to create an atmosphere that encourages motivation, innovation, and high performance.
  • Skill in establishing and maintaining effective working relationships with the medical and administrative staff, patients and the public.
  • Skill in planning, organizing, and prioritizing work; delegating and achieving goals and objectives.
  • Skill in exercising judgment and discretion in developing, interpreting, and implementing departmental policies and procedures.
  • Skill in identifying and resolving problems.
  • Ability to communicate clearly and effectively orally and in writing.
  • Skill in developing comprehensive reports that guide effective decision making and program evaluation.

  • How To Apply

    All applicants must apply online. Job ID: 249574.

    EOE Minorities/Females/Protected Veterans/Disabled

    The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University's mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

    Pay Range

    Pay Range: $312,000 - $500,000 Annually

    The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

    Compensation Information:
    $312000.0 / Annually - $312000.0 / Annually

    Starting At: 312000.0 Annually
    Up To: 500000.0 Annually

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