Business Office Manager

Lifespace Communites
Lombard, Illinois
Apr 18, 2024
Apr 25, 2024
Position Type
Full Time
Practice Setting
Work Mode
Employment Type
Organization Type
Academic, Private Practice
Live your purpose. Grow your career. Thrive through teamwork. Create meaningful, personalized experiences.

At Lifespace, team members are at the center of delivering a purpose driven experience for our residents! We provide an environment where each team member can live their aspirations, developing in their career, making a difference, and being a part of a meaningful mission. Join our team as our new Business Office Manager today!

A few details about the role:
  • Member of the community leadership team; assists the Executive Director with initiatives to improve customer service and financial outcomes.
  • Responsible for the revenue cycle at the community; understands the residents' agreements to ensure charges are accurately invoiced each month, statements are provided to the residents timely, payment is collected timely, and cash is appropriately posted.
  • Responsible for all communication with residents, and their family members, regarding financial inquiries on contracts, billing, and charges.
  • Responsible for entering census actions for all levels of living; maintain accurate census data in the healthcare management system.
  • Responsible for following up with private pay residents on past due balances, documenting the activities in accordance with the collection policy; and escalate collection issues.
  • Responsible for ensuring resident refunds are issued in accordance with the residency agreement.

And here's what you need to apply:
  • Bachelor's degree, with a major or minor in accounting, finance, or a related field preferred.
  • Three to five years of previous billing and collection experience, or equivalent combination of education and experience.

Lifespace has enjoyed over 40 years of success, and this is just the beginning. With new opportunities, continued growth, and the support from your Lifespace family get ready to ignite your life and experience Living Lifespace.

Lifespace Communities headquartered in West Des Moines, Iowa and Dallas, Texas, is one of the nation's largest Senior Living providers of non-profit retirement communities. Lifespace employs over 4,500 team members and servers over 5,100 residents. The organization is committed to creating communities where people are empowered to live their aspirations.

Equal Opportunity Employer

If you are excited to learn and grow, be excellent, thrive with your team and deliver personalized experiences you'll enjoy your career with us!