Practice Administrator

Practice Administrator

Prism Health - Portland, OR

Position Type - Full Time

Education Level - 4 Year Degree

Salary Range - $120,000.00 Salary/year

Job Shift- Day

Prism Health is the only nonprofit LGBTQIA+ health center providing comprehensive primary care, behavioral healthcare, and pharmacy services in the Pacific Northwest (Oregon, Washington, and Idaho). Since opening its doors in 2017, Prism Health has become a model for culturally specific care and now serves over 1,500 patients with a wide range of services, from day-to-day primary care and pharmacy needs to targeted services like gender-affirming care and specialized population health screenings. Prism Health, Our House, Tod’s Corner and Esther's Pantry are all a part of CAP.

Prism Health, a part of Cascade AIDS Project, is excited to announce that we are hiring a skilled and team-oriented Practice Administrator. The Practice Administrator plans, organizes, coordinates, and directs all practice activities and initiatives at Prism Health’s two Portland, Oregon clinics. The Practice Administrator directly supervises the Front Office Supervisors, EHR Support Analysts, Clinic Back Office Supervisors, Clinical Quality Specialist, and Billing and Coding Specialist. The Practice Administrator is integral to maintaining high practice productivity, fiscal growth, and organizational compliance with governing entities.  

This is a full-time role working at both Prism locations in SE and NE Portland.

The schedule for this role is Monday - Friday 8:00 am to 5:00 pm. 

Starting pay is $120,000 per year.

Who You Are

Bachelor’s Degree in related field or equivalent education and experience. Minimum five (5) years' experience in primary care operations management.  Prior experience in budgeting, purchasing, and payroll. Experience with revenue cycle management, payor contracts, and diverse payment models. Experience with high-volume ambulatory care patient flow. Experience with electronic medical records (EMR) systems, preferably OCHIN Epic.  

CMPE or FACMPE preferred.

What You’ll Do

Develops, maintains, and implements practice policies and procedures. A key leader of transformative changes to the care delivery model as it is adapted to the rapidly changing health care environment. Provides leadership on development and implementation of standards of practice. Provides direct supervision of two (2) Front Office Supervisors, two (2) Back Office Supervisors, the EHR Support Analysts (ESA), the Clinical Quality Specialist, and the Billing & Coding Specialist, and assumes responsibility for all functions under the purview of those positions. Provides agency leadership through full participation on the Executive Leadership Team, through involvement in agency-wide activities, and by acting as a role model for employees. Ensures practice compliance with regulatory requirements. Assumes responsibility for coordinating all clinical activities for clinical students, interns, and residents with the Medical Director. Works with Medical Director regarding student and resident issues.    Other duties as assigned.  

At Cascade AIDS Project, we believe in unlocking potential. If you believe you may have the skills to do a job, we encourage you to apply even if you don’t meet every qualification. Cascade AIDS Project is an Equal Employment Opportunity and Affirmative Action Employer. Black, Indigenous, and all other People of Color (BIPOC), women, LGBTQ+ individuals, veterans, and people living with HIV or other disabilities are strongly encouraged to apply.

Employee Benefits

Vacation & Health Leave Retirement Medical, Dental, & Vision Life Insurance, Disability, & Family Leave For more details about our benefits please visit our careers page capnw.org/careers

CAP cares about the safety of our team members and clients. All new employees are required to provide proof of vaccination status to HR at the time of hire (unless a documented medical or religious exemption is requested and approved).