Practice Administrator

Join three invasive and four interventional cardiologists in a premier, active, growing practice (desiring to add an interventionalist and an invasive cardiologist and an electrophysiologist cardiologist).  The practice was established in 1976 as a sole proprietorship, incorporated in 1978 as a professional corporation. The primary office is located in Casper, Wyoming.

The practice has a state-of- the-art nuclear medicine system (accredited) and echo/ultrasound system (accredited). The office is located only one block from the primary hospital. There are 10 outreach clinics that service two-thirds of the state since 1978. The primary hospital offers two state-of- the-art catheterization labs and an active open-heart surgery program with a board-certified cardio-thoracic surgeon and an electrophysiology lab is under construction at the hospital. A competitive salary and benefits plan is offered that includes a relocation package, retirement plan, and CME reimbursement.

The community of 66,000 is centralized in the state. There are excellent outdoor activities that include water/snow skiing, fishing, hunting, hiking, and mountain biking. The community arts include the symphony and theatre and easy access to large metropolitan communities, when desired. There are public and private schools from elementary through Masters´ programs offered. There is no state income tax. This community offers a wide variety of housing. Practice website: www.wyoheart.com

Job Title: Practice Administrator

General Summary of Duties: 

This person is the senior non-physician leader of the Practice and as such is responsible for managing, directing, and leading the organization towards sustainable goals, which are congruent with the mission statement of the Practice. This position is responsible for development and implementing all administrative and operational infrastructures to meet these goals. He/she reports to the President and the Physician Shareholder Board.

Supervision Received: Reports to the President/Managing Physician and Physician Shareholder Board.

Supervision Exercised: Supervises all department administrators, managers, supervisors, and oversees the management of all clinic activities and staff.

Essential Functions:

1. Serves on the governing board and responsible for developing and implementing the clinic’s mission and strategic plan.
2. Provides leadership in developing, planning, and implementing the clinic’s business plans with the Shareholder Board.
3. Recommends, develops, implements, and updates strategic long- and short-range plans to support the clinic’s philosophy and goals.
4. Informs board about current trends, problems, and medical activities to facilitate policy-making.
5. Establishes, secures approval, and oversees clinic operating policies and procedures.
6. Coordinates with the shareholders, associate physicians, physician extenders/midlevels, and other clinic personnel the monitoring of medical activities to ensure the fulfillment of the community’s needs for quality health care.
7. Oversees efforts of providers, clinical, and administrative staff in the recruitment, development, and performance evaluation of employees.
8. Aids in recruitment of physicians and midlevel providers, interviewing, contracting, orienting, etc.
9. Ensures adequate staffing in all practice areas.
10. Oversees the business and financial affairs of the clinic and fiscal management including accounting, budgeting, internal controls, and timely reporting.
11. Delegate authority and responsibility to management team members.
12. Develops improved management techniques and practices.
13. Enhances operational effectiveness, emphasizing cost containment without jeopardizing important innovation or quality of care.
14. Ensures clinic compliance with all regulatory agencies governing healthcare delivery and the rules of accrediting bodies.
15. Ensures HIPAA security and privacy. Holds the role of HIPAA Security Officer.
16. Serves as the Super User of the Electronic Health Record, including MACRA-MIPS.
17. Serves as the liaison of the computer systems, between providers, staffing, and 3rd party IT support/vendors.
18. Continually monitors operations, programs, physical properties. Initiates appropriate changes.
19. Encourages clinic integration within the community through effective communication. Responsible for strong public relations and marketing programs
20. Serves as liaison and channel of communication between the board and its committees, the medical and administrative staff.
21. Resolves any medical-administrative problems and keeps lines of communication open with staff to ensure high employee morale and a professional, healthful clinic atmosphere.
22. Maintains professional affiliations and enhances professional development to keep current in the latest health care trends and developments.
23. Maintains strictest confidentiality.
24. Ability to maintain patient confidentiality as required by HIPAA and HITECH Security.

Computer access is limited to job description duties and responsibilities (password changes every 90 days). A confidentiality agreement is signed by all employees of the practice.

Education:  MHA, MBA, or MS in health care administration or business administration. Professional development courses in health care management.

Experience: Minimum of seven years executive level experience including five years of experience in the administration of a health care clinic.

Knowledge:

1. Knowledge of the principles and practices of health planning and management sufficient to direct and oversee clinic operations.
2. Knowledge of the purposes, organization, and policies of the community’s health systems sufficient to interact with other health care providers.
3. Knowledge of the policies and procedures of a clinic sufficient to direct its operations and to provide effective patient care.
4. Knowledge of the principles and practices of employee development and sufficient to ensure organizational productivity.
5. Knowledge of computer programs and applications, including government programs and applications.
6. Knowledge of current procedural coding and diagnostic coding.

Skills:

1. Skill in exercising a high degree of initiative, judgment, discretion, and decision-making to achieve the clinic’s mission.
2. Skill in analyzing situations accurately and taking effective action.
3. Skill in establishing and maintaining effective working relationships with employees, policy-making bodies, third-party payers, patients, and the public.
4. Skill in negotiating contracts with insurance companies, vendors, etc.
5. Skill in organizing work, delegating, and achieving goals and objectives.
6. Skill in exercising judgment and discretion in developing, applying, interpreting, and coordinating departmental policies, and procedures.

Abilities:

1. Ability to assume responsibility and exercise authority over physician, clinic, and administrative staff.
2. Ability to manage change and direct the problem-solving process.
3. Ability to establish and maintain quality control standards.
4. Ability to organize and integrate organizational priorities and deadlines.
5. Ability to analyze and prepare comprehensive reports.
6. Ability to communicate and collaborate with staff, government officials, and the public.

Environmental/Working Conditions: Normal office environment. Occasional evening or weekend work.

Physical/Mental Demands: Requires sitting and standing associated with a normal office environment.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.