| Job Summary Resident Assistant One of the nation's largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World's Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America's Top 500 Public Companies. Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve. Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom. Mission Statement: To provide superior quality healthcare services that: PATIENTS recommend to family and friends, PHYSICIANS prefer for their patients, PURCHASERS select for their clients, EMPLOYEES are proud of, and INVESTORS seek for long-term returns. Skywood Recovery Center is a residential treatment facility offering integrated treatment for addiction and mental health conditions. Skywood Recovery provides individual and group therapy, experiential therapy, equine and art therapy, and yoga. Located in Augusta, MI, a convenient drive from Kalamazoo and Lansing, MI, the campus offers a restorative environment with opportunity to enjoy the outdoors. Position Summary Maintains milieu according to program schedule, monitors and provides care for patients. Essential Duties and Responsibilities Ensures program schedule is maintained. Assists patients with self-care and other living skills. Maintains cleanliness, assist patients to develop appropriate cleaning skills by role modeling. Directly performs daily living maintenance responsibilities. Completes room checks, safety checks and patient supervision checks as directed. Ensures orientation of new patients immediately upon admission. Conducts psycho-educational groups with patients. Utilizes motivational interviewing and patient-centered techniques when assisting patients. Provides empathic, supportive approach to all patient interactions by acting as a sounding board for the individual.Confrontation is not used. Obtains all medications from consumer at intake and secures according to policy. Employs de-escalation techniques. Utilizes local crisis response plan in case of emergency psychiatric emergency (i.e. suicidal/homicidal ideation or threats). Documents according to periodicity and content requirements. Conducts safety drills as described in FRN protocol. Performs responsibilities according to guidelines, and applies performance feedback. Participates in staff meetings. Participates in training and meets FRN and licensure expectations related to training. Performs all other duties as required or assigned.
Knowledge, Skills and Abilities - Ability to inspire patient confidence in the FRN Staff and the FRN Model of Treatment.
- Ability to consistently demonstrate through conduct and communications the stability required to effectively assist patients and their family members through the FRN Model of Treatment.
- Excellent verbal and written communication skills required.
- Excellent organizational skills with the ability to prioritize workload and meet deadlines.
- Must have high level of interpersonal skills. Position continually requires demonstrated poise, professionalism, tact and diplomacy.
Must have general knowledge of a variety of computer software applications in word processing and spreadsheets (MS Word, Excel). Understanding of diverse cultures and gender specific issues and the ability to incorporate needs of gender and culturally diverse groups into the organization. Understands need for and maintains appropriate confidentiality at all times when interacting with patients, residents, families, visitors, referral sources and all other contacts.
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