Bay Cove Human Services, Inc a leading Massachusetts human services organization, seeks an Assistant Director of Care Coordination who will create Care Teams that will deliver care coordination services to MassHealth members.

The Assistant Director of Care Coordination partners with the Director of Care Coordination to provide oversight of Behavioral Health Care Coordination as implemented through CP Care Teams in the Greater Boston, Southern and Northern Regions.

S/he is responsible for the development and implementation of care team policies, procedures and work flows so as to ensure that each Care Team is meeting quality performance metrics and Enrollee satisfaction.

We are looking for someone who strives to:

Challenge thinking.
Be different.
Lead change.
Bay Cove is looking for people who are inspired and inspiring.

You will:

• Oversee Care Coordination as implemented through CP Care Teams- develop curriculum, team policies, procedures and workflows.
• Hire, train, supervise and evaluate Team Leaders and LTSS Care Coordinators.
• Liaise with Team Leaders in developing and maintaining ongoing working relationships with Enrollee’s ACO/MCO plans.
• Collaborate with Community Care Partners (CCP) team to analyze program data and implement quality improvements as indicated.